Customer service is perhaps the most vital part of conducting business as it reflects directly on the company and how it is able to meet the needs of patrons. Implementing customer service training ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. Apr 11, 2016, 01:26pm EDT Apr 12, 2016, 07:16pm EDT This ...

A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

Customer Service in a Virtual World is a workshop designed to help all employees recognize the need and take responsibility for serving internal and external customers in a tactful and helpful manner.

In the past month, I’ve been asked to write about the ROI on customer service training by three different publications. In one of the articles, I made a comment that resonated with many of the readers ...

Customer Service—It's Everybody's Job is a one-day workshop designed to help all employees recognize and take responsibility for serving internal and external customers in a tactful and helpful manner ...

Over the summer, SLO Partners ran a series of customer service workshops for recent high school graduates. It not only helps the graduates but also supports local businesses that need long-term ...

You are able to gift 5 more articles this month. Anyone can access the link you share with no account required. Learn more. FARMINGTON — The Maine Woods Tourism Training Initiative is offering a ...

TEACHING CUSTOMER SERVICE SKILLS: Nexstar Network members participate in a training session at the Frank J. Blau Jr. Training Center in St. Paul, Minnesota. Dan Friesen, master trainer for Nexstar, ...

BECKLEY, WV (WVNS) – The West Virginia Hive announced it will host an event aimed at enhancing customer service among “front line businesses” in our area. The initiative is a two-day training event ...

The Mississippi Development Authority's Entrepreneur Center will hold a customer service workshop from 5:30–7:30 p.m. April 21 and 22 at Stone Pony Pizza, 226 Delta Ave. in Clarksdale. The workshop, ...