Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...

TORONTO--(BUSINESS WIRE)--Messagepoint announced today it has been named a Leader in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment (DOC #US48167722, ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and NorthStar proudly announce their strategic partnership. KUBRA’s suite of cutting-edge customer experience management solutions is now complemented by NorthStar ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Channel management is finding the right marketing techniques and sales strategies to reach your target customers. Learn how ...

Integrated communications can have a positive outcome on business results, such as increased revenue, improved customer loyalty and better brand reputation. Yet, believing integrated communications is ...

(MENAFNEditorial) Credenceresearch.com has announced the addition of 'Customer Communication Management (CCM) Market- Growth, Future Prospects, Competitive Analysis and Forecast 2017 - 2025' Market ...

Implementing a customer experience (CX) strategy on a global scale presents unique challenges and opportunities. Companies striving to cascade down this strategy must navigate cultural differences, ...

As supply chain management increasingly integrates advanced technologies and data-driven decision-making, customer fulfillment leaders are transitioning from traditional operational roles to strategic ...

Messagepoint, a leading customer communications management (CCM) solutions provider, and KPMG LLP, a leading professional services firm, today announced a strategic alliance to help government ...

Tucker Matheson is a co-founder and Managing Partner at Markacy, a digital marketing strategy firm headquartered in New York City. It's hard to get through a business day without hearing poor economic ...