Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Effective crisis communication requires CEOs to demonstrate ...
In today’s digital world, founders must lead crisis communication with speed, empathy and transparency — silence or delegation can irreparably damage trust. Crisis isn’t just a PR issue; it’s a ...
Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. Modern crisis communication demands constantly updated, flexible ...
When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...
UnitedHealthcare didn’t ask for my advice, but a reporter from Bloomberg News did, calling me a few days before the alleged assassin was arrested, asking for my analysis of the situation from the ...
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Don't Let Silence Become Your Loudest Statement During a Crisis: Take Urgent Control or Lose Your Brand
In today's hyper-connected marketplace, you don't get the luxury of carefully wordsmithing a statement days after something goes wrong. Crisis communication is no longer the job of a PR team — it's a ...
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