Couple Banned for Life from American Airlines After Carry-On Dispute Led to Violent Arrest: Lawsuits Claim

Peter and Dr. Mary Jane Williams claim they were subjected to "discriminatory and outrageous conduct" by the airline and ...

When To Send Airline Complaints To The Government

If an airline's response to your complaint isn't satisfactory, you can escalate your complaint to the government. Here's what ...
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77 official complaints active against PAL as airline navigates 'challenging period'

Add Yahoo as a preferred source to see more of our stories on Google. Seventy-seven complaints are active against PAL Airlines as of March, detailing a total of 105 issues. (CBC News Graphics - image ...
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It promised to improve, but Wizz remains the airline Britons love to hate

Add Yahoo as a preferred source to see more of our stories on Google. That’s according to the official data from the Civil Aviation Authority (CAA), whose latest data dump of official complaints shows ...
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Southwest Airlines is still failing to address biggest complaint from non-solo travelers

Southwest airlines disappointed a large contingent of its loyal customers back in January when a long awaited policy change was finally implemented by the airline. Even if you're not a frequent ...
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Canadian airlines push back against court challenge on passenger complaints

MONTREAL — Canada’s biggest airlines are opposing a court challenge to rules that block travellers from sharing the outcome of passenger complaints made to the country's transport regulator. In a ...