Two California senators have asked for an investigation into the state insurance department's handling of complaints filed by ...

More than a dozen homeowners and their representatives told The Times that the California Department of Insurance did little to resolve a wide range of complaints, or prevent new problems, in State ...

Survivors say state regulators brushed off complaints about State Farm after the L.A. fires. Officials say they recovered ...

Nine months had passed since a wildfire destroyed Mark Johnson's southern California home, and he was still waiting for State Farm to pay his claim. Desperate for a resolution, Johnson asked the ...

Jen Egan is still dealing with the aftermath of the Palisades Fire that damaged the home of her 83-year-old father, Paul, last January. That has meant more than a year of going back and forth with ...

California’s homeowners insurance market remains strained as regulators, insurers, and homeowners navigate higher risk, tighter underwriting, and ongoing affordability challenges recovering from last ...